September 2012 Updates
Dear Clients & Partners,
We hope everyone is
enjoying the cooler weather. We're settled into our new home in
Newark and have the updates below to share with you:
immediately, all TheraManager software releases will be accompanied by a
"Release Notes" document. This document will give you a
detailed understanding of each update so that you'll know what to
expect and can call us with any questions, before you install the
update. We will also email the Release Notes document to our Cloud Users
prior to installing new releases on the Cloud.
to the high volume of customers migrating onto our Cloud platform,
we've made substantial increases in computer hardware and software this
month. The net effect of these additional processors, hard drives,
computer memory, and software licenses is that we can support an
ever-increasing number of users without compromising on performance.
- Insurance ClearingHouse
of you are already using an electronic clearinghouse to process your
insurance claims. As you may know, TheraManager creates 5010-format
messages that can be processed by any 5010-compliant clearinghouse.
While we do not specify the use of any specific clearinghouse, we do have a
long historical relationship with one of the largest and most respected,
Gateway EDI. One advanced feature that is already built into
TheraManager is that, when using the Gateway EDI clearinghouse, you may run
on-line insurance eligibility checks via the TheraManager screens, while the
patient is still in your office! Over the next few months, we will
expand our relationship with Gateway EDI and you will be invited to attend
webinars to learn more about their services.
We've been working for months on our new Patient
Portal. We're happy to announce that the launch will be in Q4 this
year! We will be setting up a handful of clients as beta sites in the
near future. More about this in the October newsletter.
As mentioned in prior newsletters, we are working
aggressively on growing the company. There is no better
recommendation than one that comes from an existing customer. For
this reason, we are happy to introduce our new client referral program.
Under this program, clients will receive credits, which can
be used towards support charges, cloud hosting time, billing services,
etc. for each new referred clinician or practice that signs up with
TheraManager. We'll publish precise details in the October newsletter,
but please consider this in place as of now.