Dear Clients & Partners,
acquiring TheraManager from Dr. Tompsett six months ago, I've had the
pleasure of speaking with many of you. With such a large user community,
it's taking longer than anticipated, but my goal is to get to know each
of you personally and to see how our company may optimally serve your
of you who I have not spoken with yet:
brief introduction, my name is Russell Rothchild and I am the new CEO
of TheraManager, LLC. From a high level, I have 20+ years of experience
in the analysis, design, programming, testing, and supporting of custom
software applications. I've owned and operated several companies in the
US and abroad.
sincere apologies for the delay in commencing these community-wide
emails the past few months while we were setting up a good deal of our
infrastructure. Going forward, we plan to send out at least one
newsletter per month.
goal is to copy all clients and partners on these emails, inevitably
someone will have been left off or will have changed addresses, so if
you do not receive this communication, please let us knowJ Ok, perhaps instead of that approach, we'll
confirm with everyone who calls the office that they are receiving
these notes. We'll also post them on our website.
What to expect in the near future
are in the market to hire another full-time systems support engineer.
We are looking ideally for candidates that are used to supporting and
training users on software; if possible, practice management and EMR
software. If you have any candidates to recommend, please do not
hesitate to email us.
will soon be implementing an issue tracking system. Each user will
receive a ticket number when reporting an issue and we'll be reviewing
the log of open issues every morning.
have already begun providing medical billing (revenue cycle management)
services. Beginning soon, we will also begin offering management
consulting services. We will send out specific updates on each of these
will begin an aggressive sales and marketing campaign in the near future.
If you are already delighted with TheraManager, please tell all of your
clinician friends and colleagues about us. If for any reason you are
not yet delighted with TheraManager, please call me to discuss any
issues and help us achieve this goal. My contact details are below. Our
sincere goal is to maintain and grow a company where 100% of you would
be happy to tell anyone that your practice runs smoother and more
efficiently with TheraManager, and that as a result, we have enabled
you to focus more attention on patient care.